Customer Accounts & Renewals Leader

The Aaron's Company, Inc.; Post (TX); Sur place; USD 42 000 - 62 000; Plein temps

Résumé du poste

The Aaron's Company, Inc. is seeking a Customer Accounts Manager to lead the store's accounts department in the United States, focusing on collections and lease renewals while guiding the team to meet company standards and ownership goals.

As a key link between customers and management, you will build strong relationships, monitor payments and history, train staff, and ensure accurate account information in a fast-paced retail environment.

Qualifications

• Must be at least 21 years old with a valid driver’s license and clean driving record.
• Excellent interpersonal and communication skills.
• Ability to work varied hours from 8 am to 9 pm and multitask effectively.
• High energy with ability to lead a store accounts team.

Responsabilités

• Oversee accounts, update customer information, and document payments.
• Assist GM with account recommendations and payment history monitoring.
• Lead the accounts team to meet daily/weekly/monthly goals.
• Manage collections, drive lease renewals, and close lease agreements.
• Build customer relationships to support ownership goals.

Connaissances

Leadership

Multi-tasking

Organizational skills

Negotiation

Empathy

Active listening

Communication skills

Formation

High School diploma or equivalent

Two years of college / management experience

Outils

Computer skills

Description du poste

The Aaron's Company, Inc. is seeking a Customer Accounts Manager to lead the store's accounts department in the United States, focusing on collections and lease renewals while guiding the team to meet company standards and ownership goals.

As a key link between customers and management, you will build strong relationships, monitor payments and history, train staff, and ensure accurate account information in a fast-paced retail environment.