Customer Accounts & Renewals Leader

Talent Acquisition/Human Resources, The Aaron's Family of Companies; Butler (Butler County); Presencial; USD 21.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On Demand Pay through Dayforce Wallet

Excellent Career Advancement Opportuni

Paid time off

Sunday off

Medical, dental and vision insurance

Health Savings Account and Flexible Sp

401(k) Plan with matching

Employee Assistance Program

Employee Purchase Program

Descripción de la vacante

The Aaron’s Family of Companies is hiring a Customer Accounts Manager to lead the customer accounts department and drive revenue and renewal goals at our stores in the United States. The role includes counseling customers on renewals, maintaining accurate account records, and supporting store operations and the sales team.

Offered compensation includes an hourly rate of $15.00–$16.50 plus performance-based incentive pay.

Formación

• Must be at least 21 years of age for US positions; 18+ in Canada.
• Valid driver’s license with acceptable driving record.
• Able to lift up to 50 lbs solo and up to 300 lbs with assistance.
• Flexible schedule 8:00 am–9:00 pm.
• DOT certification if required in location (US).

Responsabilidades

• Lead the customer accounts department to meet daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals and drive sales.
• Manage collections and renewals by counseling customers and contacting those with expired or unrenewed agreements by phone or home visits.
• Maintain daily route sheets and weekly maintenance sheets.
• Load and secure product and safely operate the company vehicle.
• Support General Manager with account recommendations and lease closures.
• Support sales team as needed.

Conocimientos

Interpersonal skills

Communication

Empathy

Listening

Leadership

Negotiation

Brand protection

Customer relations

Educación

High School diploma

Descripción del empleo

The Aaron’s Family of Companies is hiring a Customer Accounts Manager to lead the customer accounts department and drive revenue and renewal goals at our stores in the United States. The role includes counseling customers on renewals, maintaining accurate account records, and supporting store operations and the sales team.

Offered compensation includes an hourly rate of $15.00–$16.50 plus performance-based incentive pay.