Customer Accounts Leader - Growth & Renewals

The Aaron's Company, Inc.; Meridian (MS); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

On Demand Pay through Dayforce Wallet

Excellent Career AdvancementOpportunit

Paid time off including vacation sick/

Job summary

The Aaron’s Company, Inc. is hiring a Customer Accounts Manager to lead the accounts department and drive revenue and renewal goals in a store setting.

You will manage account records, build strong customer relationships, and support ownership goals while handling collections and lease renewals. The role offers performance-based incentive pay, comprehensive benefits, and opportunities for career advancement.

Qualifications

• Must be 21+ in US; 18+ in Canada with valid driver’s license.
• DOT certification may be required depending on location; shift can span 8:00 am–9:00 pm; may lift up to 50 lbs unassisted.
• Retail or customer service management experience is preferred.

Responsibilities

• Lead the customer accounts department to meet daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system, including appointments and history.
• Build strong customer relationships to support ownership goals and drive sales.
• Counsel customers and contact those with expired or unrenewed agreements by phone or in person.
• Maintain daily route sheets and weekly maintenance sheets.
• Load and secure product safely and operate the company vehicle as required.
• Support General Manager with customer account recommendations and closing lease agreements.
• Assist sales team as needed.

Skills

Interpersonal skills

Communication

Empathy

Leadership

Multitasking

Negotiation

Brand protection

Education

High School diploma / GED

Job description

The Aaron’s Company, Inc. is hiring a Customer Accounts Manager to lead the accounts department and drive revenue and renewal goals in a store setting.

You will manage account records, build strong customer relationships, and support ownership goals while handling collections and lease renewals. The role offers performance-based incentive pay, comprehensive benefits, and opportunities for career advancement.