Customer Accounts & Renewals Lead

Aaron Sales And Leasing; Magee (MS); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

On Demand Pay (Dayforce Wallet)

Career advancement opportunities

Paid time off

Sundays off + weekday off

Medical/Dental/Vision insurance

HSA/FSA

401(k) with matching

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron's in Magee, MS is seeking a Customer Accounts Manager. You will lead the customer accounts department to meet revenue and renewal targets, manage accounts and drive ownership of merchandise through proactive customer contact.

The role requires strong interpersonal skills, leadership, and the ability to manage conversations across collections and renewals. Competitive pay is hourly with incentive potential, and benefits listed in the location's offer.

Qualifications

• Retail or customer service management experience preferred.
• High School graduate or equivalent required.
• Able to work a broad shift from 8:00 am to 9:00 pm.

Responsibilities

• Lead the customer accounts department to meet daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong relationships to support ownership goals and drive sales.
• Manage collections and renewals by contacting customers with expired or unrenewed agreements.
• Support store operations and collaboration with General Manager and sales team.

Skills

Interpersonal skills

Communication skills

Empathy listening

Clear information delivery

Leadership and negotiation

Brand protection

Education

High School diploma or equivalent

Job description

Aaron's in Magee, MS is seeking a Customer Accounts Manager. You will lead the customer accounts department to meet revenue and renewal targets, manage accounts and drive ownership of merchandise through proactive customer contact.

The role requires strong interpersonal skills, leadership, and the ability to manage conversations across collections and renewals. Competitive pay is hourly with incentive potential, and benefits listed in the location's offer.