Customer Accounts & Renewals Lead

The Aaron's Company, Inc.; Greeneville (TN); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

On Demand Pay through Dayforce Wallet

Excellent Career Advancement

Paid time off

Sunday off + one weekday off

Medical, dental and vision insurance

Health Savings Account and Flexible Sp

401(k) Plan with matching

Employee Assistance Program

Employee Purchase Program

Job summary

The Aaron’s Company, Inc. is seeking a Customer Accounts Manager in Greeneville, TN. The role focuses on guiding the customer accounts department to achieve store targets for collections and lease renewals, while supporting overall store operations.

The position offers an hourly wage of $13.50 to $14.25, plus incentive pay based on performance. Benefits include health, dental, vision, 401(k), and more as part of Aaron’s total compensation package.

Qualifications

• Must be at least 21 years old in the US.
• Valid driver’s license with compliant driving record.
• DOT certification may be required at some locations.
• Able to work a schedule from 8:00 am to 9:00 pm.
• Able to lift up to 50 lbs alone and up to 300 lbs with assistance.

Responsibilities

• Lead the customer accounts department to meet daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals and drive sales.
• Counsel customers on renewals and collections via phone or home visits as required.
• Maintain daily route sheets and weekly maintenance sheets.
• Load and safely secure products and operate company vehicle.
• Support General Manager with customer account recommendations and lease closures.
• Assist the sales team as needed.

Skills

Interpersonal skills

Communication skills

Leadership

Multitasking

Negotiation

Education

High School diploma/GED or equivalent

Job description

The Aaron’s Company, Inc. is seeking a Customer Accounts Manager in Greeneville, TN. The role focuses on guiding the customer accounts department to achieve store targets for collections and lease renewals, while supporting overall store operations.

The position offers an hourly wage of $13.50 to $14.25, plus incentive pay based on performance. Benefits include health, dental, vision, 401(k), and more as part of Aaron’s total compensation package.