Customer Accounts Leader: Drive Renewals & Ownership

The Aaron's Company, Inc.; Tucson (AZ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

On Demand Pay

Excellent Career Advancement

Paid time off

Sunday off

Medical, dental and vision insurance

Health Savings Account

Flexible Spending Accounts

401(k) Plan with matching

Employee Assistance Program

Employee Purchase Program

Job summary

The Aaron’s Company, Inc. is actively seeking a Customer Accounts Manager in the United States to lead our customer accounts team, focus on collections and lease renewals, and drive ownership outcomes for customers.

You will influence store performance and support operations with a variety of duties as directed by the General Manager. We offer an hourly base rate of $18.00–$19.00 with potential incentive pay based on performance.

Qualifications

• Must be at least 21 years old in the US and 18 in Canada.
• Requires a valid driver’s license and compliance with policy.
• May require DOT certification depending on location.
• Able to work 8:00 am to 9:00 pm shifts.
• Able to lift up to 50 lbs unaided and 300 lbs with assistance.

Responsibilities

• Lead the customer accounts department to hit revenue and renewal goals daily, weekly and monthly.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals and drive sales.
• Manage collections and renewals by counseling customers by phone or in person.
• Maintain daily route sheets and weekly maintenance sheets.
• Load, secure, and operate company vehicles safely.
• Support General Manager with account recommendations and lease closures.
• Assist sales team as needed.

Skills

Interpersonal skills

Empathy & listening

Clear communication

Leadership & multitasking

Brand protection

Customer relations

Education

High School diploma or equivalent

Job description

The Aaron’s Company, Inc. is actively seeking a Customer Accounts Manager in the United States to lead our customer accounts team, focus on collections and lease renewals, and drive ownership outcomes for customers.

You will influence store performance and support operations with a variety of duties as directed by the General Manager. We offer an hourly base rate of $18.00–$19.00 with potential incentive pay based on performance.