Customer Accounts Advisor – Drive Renewals & Growth

The Aaron's Company, Inc.; Milledgeville (GA); Vor Ort; USD 17.000 - 19.000; Vollzeit

Benefits dieser Stelle

On-Demand Pay

Career Advancement

Paid Time Off

Weekly Day Off

Health Insurance

HSA/FSA

401(k) Matching

EAP

Purchase Program

Zusammenfassung

The Aaron’s Company, Inc. is seeking a Customer Accounts Advisor in Milledgeville, GA. The role focuses on payment collections, lease renewals, and building customer relationships to progress ownership of merchandise.

Expect an hourly wage between $12.25 and $13.00 with eligibility for incentive pay based on performance. On-site position with comprehensive benefits and opportunities for career advancement.

Qualifikationen

• Must be at least 21 years old for US positions; 18 in Canada.
• Requires a valid driver’s license and compliance with the Driver Qualification Policy, including satisfactory driving record.
• Must be able to be DOT certified, if required in location of position (United States Only).
• Able to work a schedule of hours varying from 8:00 am to 9:00 pm.
• Able to lift up to 50 lbs. on your own and up to 300 lbs. assisted with appropriate equipment and/or another associate.

Aufgaben

• Assist the Customer Accounts Manager in setting and achieving daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system, including payment appointments and account history.
• Build strong customer relationships to support ownership goals and drive sales.
• Manage collections and renewals by counseling customers and contacting those with expired or unrenewed agreements by phone or home visits, as required.
• Assist with merchandise returns and guest deliveries as directed by management.
• Maintain accurate daily route sheets and weekly maintenance sheets.
• Loading, appropriately securing product and safely operating the company vehicle.
• Clean and certify returned merchandise.

Kenntnisse

Interpersonal skills

Communication skills

Empathy

Active listening

Clear explanations

Negotiation

Brand protection

Customer focus

Ausbildung

High School diploma or GED

Jobbeschreibung

The Aaron’s Company, Inc. is seeking a Customer Accounts Advisor in Milledgeville, GA. The role focuses on payment collections, lease renewals, and building customer relationships to progress ownership of merchandise.

Expect an hourly wage between $12.25 and $13.00 with eligibility for incentive pay based on performance. On-site position with comprehensive benefits and opportunities for career advancement.