Customer Accounts & Renewals Lead

Colonial Group; Greeneville (TN); Hybrid; USD 18,000 - 19,000; Full time

Benefits offered by this job

On Demand Pay through Dayforce Wallet

Excellent Career Advancement Opportunt

Paid time off

Sunday off

Medical, dental and vision insurance

Health Savings Account and Flexible Sp

401(k) Plan with matching

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron’s is seeking a Customer Accounts Manager in Greeneville, TN. The role focuses on leading the customer accounts department to achieve revenue and renewal goals, while supporting store operations and ownership of merchandise.

The position offers hourly pay with incentive potential plus a broad benefits package. Requirements include a valid license, ability to lift cargo, and flexibility in hours. Applicants should be prepared for a dynamic retail environment.

Qualifications

• Must be at least 21 years old in the United States.
• Requires a valid driver’s license and clean driving record.
• Must be able to be DOT certified if required by location.
• Flexible schedule, 8:00 am–9:00 pm.
• Ability to lift up to 50 lbs solo and 300 lbs with assistance.

Responsibilities

• Lead the customer accounts department to meet revenue and renewal goals daily, weekly and monthly.
• Maintain accurate customer account records, payment appointments and history.
• Build strong relationships to support ownership goals and drive sales.
• Manage collections and renewals by contacting customers via phone or home visits as needed.
• Maintain daily route sheets and weekly maintenance sheets.
• Load and securely move products, operate company vehicle safely.
• Assist General Manager with customer recommendations and lease closings.
• Support sales team as needed.

Skills

Interpersonal skills

Communication

Empathy

Active listening

Clear explanations

Leadership

Multitasking

Organization

Negotiation

Brand protection

Customer focus

Education

High School diploma

Job description

Aaron’s is seeking a Customer Accounts Manager in Greeneville, TN. The role focuses on leading the customer accounts department to achieve revenue and renewal goals, while supporting store operations and ownership of merchandise.

The position offers hourly pay with incentive potential plus a broad benefits package. Requirements include a valid license, ability to lift cargo, and flexibility in hours. Applicants should be prepared for a dynamic retail environment.