Customer Accounts Leader - Renewals & Collections

The Aaron's Company, Inc.; Kosciusko (MS); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

On Demand Pay

Excellent Career Advancement

Paid time off

Health insurance

401(k) Plan

Employee Assistance Program

Employee Purchase Program

Job summary

The Aaron's Company, Inc. is hiring a Customer Accounts Manager in the United States. This role leads the customer accounts team to meet revenue and renewal targets while supporting store operations and ownership goals.

Competitive hourly pay ranges from $13.50 to $14.25 with incentive potential. The position includes a broad benefits package and opportunities for advancement in a team-focused environment.

Qualifications

• Strong interpersonal and communication skills are required.
• Ability to demonstrate empathy and listen attentively.
• Strong leadership, multitasking, organizational, and negotiation skills.

Responsibilities

• Lead the customer accounts department to hit daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals and drive sales.
• Manage collections and renewals with counselors and calls/visits as required.
• Support General Manager with operational functions and closing lease agreements.

Skills

Interpersonal skills

Communication skills

Empathy

Listening

Leadership

Negotiation

Education

High School diploma, GED or equivalent

Job description

The Aaron's Company, Inc. is hiring a Customer Accounts Manager in the United States. This role leads the customer accounts team to meet revenue and renewal targets while supporting store operations and ownership goals.

Competitive hourly pay ranges from $13.50 to $14.25 with incentive potential. The position includes a broad benefits package and opportunities for advancement in a team-focused environment.