Customer Accounts Pro: Renewals, Collections & Growth

Aaron's; Beaufort (SC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Dayforce Wallet

Career advancement

Paid time off

Sundays off

Medical/Dental/Vision

HSA & FSA

401(k) matching

EAP

Employee Purchase Program

Job summary

Aaron’s is seeking a Customer Accounts Advisor in Beaufort, SC. In this role you will coach customers to drive payment collections and renewals, building relationships by phone or in-store visits to move toward ownership of merchandise.

You will work in a fast-paced, team-oriented environment with a pay range of $13.25 to $14.00 per hour and eligibility for incentive pay based on performance. Comprehensive benefits are provided.

Qualifications

• Minimum requirement: strong interpersonal and communication skills.
• Ability to empathize and listen attentively.
• Ability to explain information clearly and handle difficult conversations.

Responsibilities

• Assist the Customer Accounts Manager in setting and achieving revenue and renewal goals.
• Maintain accurate customer account records in store system.
• Build relationships with customers to support ownership goals and drive sales.
• Manage collections and renewals by counseling customers by phone or home visits.

Skills

Customer service

Communication

Empathy

Negotiation

Multitasking

Organizational skills

Education

High school diploma/GED

Job description

Aaron’s is seeking a Customer Accounts Advisor in Beaufort, SC. In this role you will coach customers to drive payment collections and renewals, building relationships by phone or in-store visits to move toward ownership of merchandise.

You will work in a fast-paced, team-oriented environment with a pay range of $13.25 to $14.00 per hour and eligibility for incentive pay based on performance. Comprehensive benefits are provided.