Customer Accounts Coach - Collections & Renewals

Aaron Sales And Leasing; Asheboro (NC); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Dayforce Wallet

Career advancement

Paid time off

Sundays off

Medical/dental/vision

HSA & FSA

401(k) plan with matching

Employee assistance program

Employee purchase program

Job summary

Aarons Customer Accounts Advisor role in Asheboro, NC offers a position focused on coaching customers, driving payments, and renewing lease agreements to support ownership of merchandise. You will build relationships with customers over the phone and in person, aiming to keep them 100% satisfied with their products.

The role qualifies for incentive pay based on performance, with an hourly range of $12.25–$13.00 and comprehensive benefits as part of the total compensation package.

Qualifications

• Strong interpersonal and communication abilities are essential.
• Empathy and active listening help handle conversations effectively.
• Multitasking and organization are important to manage duties.

Responsibilities

• Assist the Customer Accounts Manager in achieving revenue and renewal goals.
• Maintain accurate customer account records and payment history.
• Build relationships to support ownership goals and drive sales.
• Manage collections and renewals by contacting customers by phone or in person.

Skills

Interpersonal skills

Communication skills

Empathy

Multitasking

Education

High school diploma

Job description

Aarons Customer Accounts Advisor role in Asheboro, NC offers a position focused on coaching customers, driving payments, and renewing lease agreements to support ownership of merchandise. You will build relationships with customers over the phone and in person, aiming to keep them 100% satisfied with their products.

The role qualifies for incentive pay based on performance, with an hourly range of $12.25–$13.00 and comprehensive benefits as part of the total compensation package.