Customer Accounts Leader — Renewals & Growth

Clear Destination Inc.; Vicksburg (MS); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

On Demand Pay

Career advancement

Paid time off

Sundays off

Medical insurance

Health Savings Account

Flexible Spending Account

401(k)

Employee assistance program

Employee purchase program

Job summary

Aaron's is seeking a Customer Accounts Manager in the United States to lead the accounts department and drive collections and lease renewals. The role offers an hourly wage with performance-based incentive pay and opportunities to support store operations through various responsibilities.

Responsibilities include maintaining records, building customer relationships, and guiding the team to meet revenue and renewal goals, with a schedule that can span early mornings to evenings.

Qualifications

• Strong interpersonal and communication skills required.
• Ability to demonstrate empathy and listen attentively.
• Ability to explain information clearly and handle difficult conversations.
• Strong leadership, multitasking, organizational, and negotiation/persuasion skills.

Responsibilities

• Lead the customer accounts department to set and achieve revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals and drive sales.
• Manage collections and renewals by counseling customers and contacting those with expired or unrenewed agreements.
• Support General Manager with operational functions including closing lease agreements.

Skills

Interpersonal & Communication

Empathy

Active Listening

Difficult Conversations

Leadership

Negotiation

Education

High School Diploma or GED

Job description

Aaron's is seeking a Customer Accounts Manager in the United States to lead the accounts department and drive collections and lease renewals. The role offers an hourly wage with performance-based incentive pay and opportunities to support store operations through various responsibilities.

Responsibilities include maintaining records, building customer relationships, and guiding the team to meet revenue and renewal goals, with a schedule that can span early mornings to evenings.