Customer Accounts Leader - Renewals & Growth

Talent Acquisition/Human Resources, The Aaron's Family of Companies; Minden (LA); Sur place; USD 19 000 - 20 000; Plein temps

Avantages offerts par ce poste

On Demand Pay

Career advancement

Paid time off

Medical, dental and vision insurance

Health Savings Account

401(k) Plan

Employee assistance program

Employee purchase program

Résumé du poste

Aaron’s Customer Accounts Manager role drives the success of our stores by leading the customer accounts department to achieve standards for collections and lease renewals. This position influences team performance to help customers own their merchandise and supports store operations with diverse duties directed by the General Manager.

The role offers hourly pay with incentive eligibility based on performance and a comprehensive benefits package as described in the posting.

Qualifications

• Must be at least 21 years old for US positions (18 in Canada).
• Valid driver's license and compliant with Driver Qualification Policy.

Responsabilités

• Lead the customer accounts department to meet revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals.
• Manage collections and renewals by contacting customers by phone or home visits.
• Maintain daily route sheets and weekly maintenance sheets.
• Load and securely operate company vehicle.
• Support the General Manager with customer account recommendations and lease closures.
• Assist sales team as needed.

Connaissances

Interpersonal skills

Communication

Empathy

Listening

Leadership

Multitasking

Organization

Negotiation

Brand protection

Relationship building

Description du poste

Aaron’s Customer Accounts Manager role drives the success of our stores by leading the customer accounts department to achieve standards for collections and lease renewals. This position influences team performance to help customers own their merchandise and supports store operations with diverse duties directed by the General Manager.

The role offers hourly pay with incentive eligibility based on performance and a comprehensive benefits package as described in the posting.