Customer Accounts Leader — Collections & Renewals

Aaron's, Inc.; Waterville (ME); Presencial; USD 25 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On Demand Pay through Dayforce Wallet

Excellent Career Advancement Opportuni

Paid time off, including vacation, s

Sunday off plus one day off during the

Medical, dental and vision insurance.

Health Savings Account and Flexible

401(k) Plan with contribution matching

Employee Assistance Program - Free ac

Employee Purchase Program

Resumo da oferta

Aaron’s, Inc. is seeking a Customer Accounts Manager to lead the customer accounts department and drive collections and lease renewals to help customers achieve ownership of their merchandise. You will influence team performance and support store operations under the General Manager.

The role requires strong leadership, communication, and negotiation skills, with a schedule that may include evenings. Hourly pay with incentive eligibility and comprehensive benefits.

Qualificações

• Strong interpersonal and communication skills.
• Ability to demonstrate empathy and listen attentively.
• Ability to explain information clearly and handle difficult conversations.
• Strong leadership, multitasking, organizational, and negotiation/persuasion skills.
• Uphold the Aaron’s Brand and protect company assets.
• Shares a passion for making a real difference in the lives of others and building strong personal connections.

Responsabilidades

• Lead the customer accounts department to hit revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals.
• Manage collections and renewals by contacting customers by phone or visits.
• Maintain daily route sheets and weekly maintenance sheets.
• Support store operations and closing lease agreements with customers.
• Support sales team as needed.

Conhecimentos

Interpersonal skills

Communication

Empathy

Active listening

Leadership

Negotiation

Formação académica

High School diploma, GED or equivalent

Descrição da oferta de emprego

Aaron’s, Inc. is seeking a Customer Accounts Manager to lead the customer accounts department and drive collections and lease renewals to help customers achieve ownership of their merchandise. You will influence team performance and support store operations under the General Manager.

The role requires strong leadership, communication, and negotiation skills, with a schedule that may include evenings. Hourly pay with incentive eligibility and comprehensive benefits.