Customer Accounts Lead – Growth & Renewals

RiseMe; Lakewood (CO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Dayforce Wallet

Career advancement opportunities

Paid time off

Sunday off

Medical, dental, and vision insurance

Health Savings Account and Flexible Sp

401(k) Plan with matching

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron's is hiring a Customer Accounts Manager in the United States. You will lead the customer accounts department, drive collections and lease renewals, and support ownership goals for customers while assisting store operations.

Expect a performance-based incentive plan along with a comprehensive benefits package. The role requires a flexible schedule, driving responsibilities, and strong leadership to build relationships and protect company assets.

Qualifications

• Must be 21+ in the United States.
• Valid driver's license required with clean driving record.
• DOT certification if required.
• Able to work 8:00 am–9:00 pm.
• Able to lift up to 50 lbs. alone and up to 300 lbs. with assistance.

Responsibilities

• Lead the customer accounts department to meet daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals and drive sales.
• Manage collections and renewals by contacting customers and scheduling visits as needed.
• Maintain daily route sheets and weekly maintenance sheets.
• Load, secure, and operate company vehicles safely.

Skills

Interpersonal skills

Empathy

Clear communication

Leadership

Negotiation

Brand protection

Customer relationship building

Education

High School diploma or GED

Job description

Aaron's is hiring a Customer Accounts Manager in the United States. You will lead the customer accounts department, drive collections and lease renewals, and support ownership goals for customers while assisting store operations.

Expect a performance-based incentive plan along with a comprehensive benefits package. The role requires a flexible schedule, driving responsibilities, and strong leadership to build relationships and protect company assets.