Customer Accounts Lead - Collections, Renewals & Ownership

Aaron; Olathe (KS); Presencial; USD 20.000 - 21.000; Tempo integral

Benefícios oferecidos por esta vaga

On Demand Pay (Dayforce Wallet)

Career advancement opportunities

Paid time off (vacation, sick, holydys

Sunday off

Medical, dental and vision insurance

Health Savings Account

401(k) plan with matching

Employee Assistance Program

Employee Purchase Program

Resumo da vaga

Aaron's is seeking a Customer Accounts Manager to lead the customer accounts department, drive collections and lease renewals, and support store operations. The role focuses on helping customers achieve ownership of merchandise and delivering strong team performance.

The position offers incentive pay based on performance, benefits, and opportunities for career advancement within the company.

Qualificações

• Strong interpersonal and communication skills are essential.
• Ability to listen empathetically and explain information clearly.
• Demonstrated leadership and multitasking abilities.

Responsabilidades

• Lead the customer accounts department to meet revenue and renewal goals.
• Maintain and update accurate customer account records in the store system.
• Build and maintain strong customer relationships to support ownership goals.
• Manage collections and renewals by contacting customers with expired or unrenewed agreements.
• Support store operations and the sales team as needed.

Conhecimentos

Interpersonal skills

Communication

Empathy

Leadership

Negotiation

Brand protection

Formação

High School diploma or GED

Descrição da vaga

Aaron's is seeking a Customer Accounts Manager to lead the customer accounts department, drive collections and lease renewals, and support store operations. The role focuses on helping customers achieve ownership of merchandise and delivering strong team performance.

The position offers incentive pay based on performance, benefits, and opportunities for career advancement within the company.