Customer Account Advisor: Renewal & Payments Coach

Dev; Oklahoma City (OK); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k) plan with contribution matching

Paid time off, including vacation days

Employee purchase program with discounts

Job summary

A leading retail company in Oklahoma City seeks a Customer Account Advisor who will engage with customers to drive payment collections and renewals. Ideal candidates should have a strong background in retail or customer service, excellent communication skills, and the ability to work in a dynamic environment. This position offers competitive pay, benefits, and a chance for career advancement in a diverse and inclusive workplace.

Qualifications

• Valid state Driver’s License and compliant with Driver Qualification Policy.
• Experience in retail or customer service is preferred.
• Ability to work from 8 am to 9 pm.

Responsibilities

• Maintain and update customer accounts in the computer system.
• Contact customers regarding lease agreement renewals.
• Assist in achieving daily and monthly revenue goals.

Skills

Empathy

Strong multi-tasking

Organizational skills

Negotiation skills

Persuasion skills

Education

High School diploma or equivalent

Job description

A leading retail company in Oklahoma City seeks a Customer Account Advisor who will engage with customers to drive payment collections and renewals. Ideal candidates should have a strong background in retail or customer service, excellent communication skills, and the ability to work in a dynamic environment. This position offers competitive pay, benefits, and a chance for career advancement in a diverse and inclusive workplace.