CSR Warehouse II - Customer Service & Fulfillment

Mohawk Industries, Inc.; Destin (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company 401k match

Employee Purchase Discount

Tuition Reimbursement

Job summary

Dal-Tile in Destin, FL seeks a CSR Warehouse Associate II to support walk-in customers, answer inquiries, provide product samples, and complete sales transactions. The role focuses on order entry, status checks, pricing, and transportation coordination in a high-volume warehouse environment.

Ideal candidates have strong communication skills, at least 1 year in customer service, and a background in warehouse operations.

Qualifications

• Requires high school diploma or GED.
• 1+ year of customer service experience preferred.
• Tile industry knowledge is a plus.
• 3+ years of warehouse experience preferred.

Responsibilities

• Coordinate between the Company and customers to deliver high service levels.
• Perform warehouse duties including order pulling, stocking, labeling, and cycle counts.
• Process sales orders and handle inquiries, pricing, and order status.

Skills

Customer service

Communication

Data entry

Computer skills

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Dal-Tile in Destin, FL seeks a CSR Warehouse Associate II to support walk-in customers, answer inquiries, provide product samples, and complete sales transactions. The role focuses on order entry, status checks, pricing, and transportation coordination in a high-volume warehouse environment.

Ideal candidates have strong communication skills, at least 1 year in customer service, and a background in warehouse operations.