CSR | Help Clients, Grow Fast in Finance Solutions

Tower Loan; Bogalusa (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Annual raises

Bonuses

Referral bonuses

Charitable campaigns

Job summary

Tower Loan is seeking a Customer Service Representative (CSR) in Bogalusa, LA. This on-site role focuses on delivering exceptional service, processing payments, and promoting financial solutions to customers. The position offers steady hours, growth potential, and a strong benefits package.

The CSR will build relationships, handle loans, and support branch operations while contributing to a fast-paced, customer-centric environment. Previous cash handling or sales experience is a plus.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and reliable vehicle required.
• Cash handling, sales, or customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Process loan applications and collect payments due.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative (CSR) in Bogalusa, LA. This on-site role focuses on delivering exceptional service, processing payments, and promoting financial solutions to customers. The position offers steady hours, growth potential, and a strong benefits package.

The CSR will build relationships, handle loans, and support branch operations while contributing to a fast-paced, customer-centric environment. Previous cash handling or sales experience is a plus.