CRM Technology Director, Enrollment Systems

Doc PersonalBeratung GmbH; Columbia (SC); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health and Life Insurance

Retirement Programs

Paid Tuition

Dependent Scholarships

Annual Leave

Sick Leave

13 Paid Holidays

Paid Parental Leave

Professional Development Opportunities

Job summary

The PROV Graduate School is seeking a Director of CRM Technology Department to lead the enterprise CRM infrastructure focused on graduate enrollment goals. You will oversee access controls, onboarding, and training for critical student systems including Banner, DegreeWorks, Datawarehouse, and BDMS.

In this role, you will collaborate across campus units, manage integrations with admissions applications, and apply technology strategically to improve enrollment processes while maintaining data

Qualifications

• Knowledge of CRM systems and SQL is highly desired.
• Ability to apply technology to improve enrollment, marketing and relationship management.
• Experience evaluating and applying tech in higher education or enrollment management.
• Ability to work independently and in a team while maintaining data confidentiality.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Provide leadership for CRM technology to support graduate enrollment goals.
• Oversee role-based authorization, onboarding, and training for enterprise student systems (Banner, DegreeWorks, Datawarehouse, BDMS).
• Manage integrations with admissions apps and campus systems.
• Collaborate across units to optimize CRM usage and processes.

Skills

CRM systems

SQL

Leadership

Communication

Confidentiality

Problem solving

Tools

Banner

DegreeWorks

Datawarehouse

BDMS

Job description

The PROV Graduate School is seeking a Director of CRM Technology Department to lead the enterprise CRM infrastructure focused on graduate enrollment goals. You will oversee access controls, onboarding, and training for critical student systems including Banner, DegreeWorks, Datawarehouse, and BDMS.

In this role, you will collaborate across campus units, manage integrations with admissions applications, and apply technology strategically to improve enrollment processes while maintaining data