Admissions Operations & CRM Strategy Lead

Baptist; Memphis (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Baptist in Memphis, TN is seeking an Assistant Director of Admissions Operations and CRM Strategy. This role plays a key part in overseeing admissions operations, ensuring effective CRM usage, and aligning technology with enrollment goals.

Candidates should have experience in higher education admissions, strong analytical skills, and the ability to manage complex workflows. This position offers the opportunity to enhance admissions processes and support the student lifecycle.

Qualifications

• Experience managing complex systems, workflows, and data processes.
• Proven ability to train and support staff using technology systems.
• Strong strategic thinking capabilities.

Responsibilities

• Supervise admissions operations staff and manage workflows.
• Lead the development and refinement of admissions processes.
• Ensure CRM is fully leveraged to support recruitment goals.
• Develop comprehensive training materials for staff.

Skills

Experience working with a CRM in higher education admissions

Strong analytical skills

Excellent communication skills

Ability to manage multiple priorities

Tools

Jenzabar

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Job description

Baptist in Memphis, TN is seeking an Assistant Director of Admissions Operations and CRM Strategy. This role plays a key part in overseeing admissions operations, ensuring effective CRM usage, and aligning technology with enrollment goals.

Candidates should have experience in higher education admissions, strong analytical skills, and the ability to manage complex workflows. This position offers the opportunity to enhance admissions processes and support the student lifecycle.