Crisis Care Unit Coordinator

Connections Health Solutions; Harrisburg (Dauphin County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Shift Differentials

Health insurance

Vaccination policy compliance

Job summary

Connections Health Solutions is seeking a Unit Coordinator to provide essential administrative support to clinical services. You will handle registration, insurance verification, and office tasks to ensure smooth unit operations.

Collaboration with the clinical team is required to communicate concerns about patients’ psychiatric or medical presentation, and you will coordinate with other providers to facilitate discharges. Shift differentials increase earnings per hour.

Qualifications

• High School Diploma or equivalent.
• 1 year of customer service experience.
• 3 years of clerical experience.
• Notary within 90 days.
• Able to perform Safe Clinch patient restraint techniques.
• Complete background checks: Child Abuse, FBI, PA Police.
• Vaccination required or approved exemption.

Responsibilities

• Register individuals for services and verify Medicaid eligibility.
• Verify health plan enrollment and authorizations.
• Coordinate with clinical staff and manage EHR entries.
• Oversee visitor management and security procedures.
• Coordinate discharge processes with inpatient facilities.
• Handle telephone calls and internal communications.
• Order meals and maintain unit supplies.
• Provide exceptional customer service to families and vendors.

Skills

Customer service

Clerical experience

Notary

Safe Clinch restraint

Background checks

Education

High School Diploma

Tools

Electronic Health Record (EHR) system

Job description

Connections Health Solutions is seeking a Unit Coordinator to provide essential administrative support to clinical services. You will handle registration, insurance verification, and office tasks to ensure smooth unit operations.

Collaboration with the clinical team is required to communicate concerns about patients’ psychiatric or medical presentation, and you will coordinate with other providers to facilitate discharges. Shift differentials increase earnings per hour.