Crisis Unit Coordinator: Nights & Admin Support

Socket.dev; King of Prussia (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401k matching after 6 months

PTO 160 hours + holidays

Parental leave

Job summary

Connections Health Solutions is seeking a Unit Coordinator to provide essential administrative support to clinical services on-site in Pennsylvania. You will oversee registration, insurance verification, and daily unit operations, coordinating with clinicians to ensure smooth patient flow and accurate documentation in the EHR.

The role requires a high school diploma, 1 year of customer service, 3 years of clerical experience, and ability to obtain notary within 90 days.

Qualifications

• High School Diploma or equivalent is required.
• At least 1 year of exceptional customer service experience.
• 3 years of clerical experience preferred.
• Notary status or ability to become one within 90 days.
• Safe Clinch restraint training or ability to obtain.
• BLS certification within seven days of hire.
• Must pass background checks and clearances.
• Vaccination policy compliance or approved exemption.

Responsibilities

• Provide administrative and clerical support to clinical services.
• Register individuals and verify Medicaid and health plan eligibility.
• Coordinate with clinical staff to optimize unit operations.
• Oversee EHR entries and discharge coordination with facilities.
• Manage visitor logs, security, and communications.
• Assist with 302 involuntary processes as needed.
• Order meals, supplies, and ensure unit readiness.
• Deliver excellent customer service to families and visitors.

Skills

Customer service

Notary

BLS

Education

High School Diploma or Equivalent

Tools

EHR systems

Job description

Connections Health Solutions is seeking a Unit Coordinator to provide essential administrative support to clinical services on-site in Pennsylvania. You will oversee registration, insurance verification, and daily unit operations, coordinating with clinicians to ensure smooth patient flow and accurate documentation in the EHR.

The role requires a high school diploma, 1 year of customer service, 3 years of clerical experience, and ability to obtain notary within 90 days.