Crisis Care Unit Coordinator

Connections Health Solutions; California (MO); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Life & AD&D

STD & LTD

Voluntary life

Health Savings Account

FSA

401k match

Generous PTO

Parental leave

Employee assistance

401k auto-enroll

Job summary

Connections Health Solutions is seeking a Unit Coordinator to support the day-to-day operations of a behavioral health crisis unit. You will greet patients and families, handle registrations, verify insurance, answer calls, and coordinate logistics in partnership with the clinical team to ensure safe, compassionate, and efficient care.

This full-time role includes shift differentials, a comprehensive benefits package, and opportunities for growth.

Qualifications

• High School Diploma or equivalent required.
• 1 year of exceptional customer service experience.
• 3 years of clerical experience.
• Notary certification or ability to become one within 90 days.
• Able to perform Safe Clinch patient restraint techniques.
• Must comply with the Company vaccination policy and related documentation.
• State of Virginia Fingerprint Clearance.
• Must pass VA DBHDS background checks.
• Must pass VA DSS background checks.

Responsibilities

• Greet individuals and families, creating a welcoming environment.
• Register services, verify Medicaid eligibility, enroll with health plans, and collect authorizations.
• Coordinate unit logistics and support the clinical team.
• Communicate concerns about patient presentation to the appropriate discipline.
• Manage episodes of care in the EHR and coordinate discharges.
• Obtain clinical records and liaise with physicians and nurses.
• Coordinate meals, equipment, and unit supplies.
• Answer calls and provide information as needed.
• Complete required training and attend monthly meetings.

Skills

Customer service

Clerical work

Education

High School Diploma or equivalent

Notary license or ability to become notary within 90 days

Job description

Connections Health Solutions is seeking a Unit Coordinator to support the day-to-day operations of a behavioral health crisis unit. You will greet patients and families, handle registrations, verify insurance, answer calls, and coordinate logistics in partnership with the clinical team to ensure safe, compassionate, and efficient care.

This full-time role includes shift differentials, a comprehensive benefits package, and opportunities for growth.