Crisis Care Unit Coordinator

Connections Health Solutions; Harrisburg (Dauphin County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Job summary

Connections Health Solutions seeks a Unit Coordinator to provide essential administrative and clerical support to clinical services. You will oversee registration, insurance verification, office tasks, unit census, and coordination with clinical staff to optimize operations.

The role requires a high school diploma, 1 year of customer service, 3 years of clerical experience, and ability to obtain a notary within 90 days.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of exceptional customer service experience.
• Minimum 3 years of clerical experience.
• Notary certification or ability to become a notary within 90 days.
• Ability to perform Safe Clinch patient restraint techniques.
• Must pass background checks: Child Abuse, FBI, PA State Police.

Responsibilities

• Register individuals for services and verify insurance coverage.
• Coordinate with clinical staff to optimize unit operations.
• Greet visitors and manage security protocols and logbooks.
• Oversee EHR data entry and discharge coordination with other facilities.
• Communicate with physicians, nurses, and staff about patient care.
• Assist with 302 involuntary processes and interdepartmental communications.
• Order unit supplies and manage meal provision for the unit.
• Provide excellent customer service to families, visitors, and vendors.
• Answer calls, relay information, and take messages as needed.
• Perform other duties to support unit efficiency.

Skills

Customer service

Clerical work

Notary readiness

Safety restraint training

Education

High School Diploma or Equivalent

Tools

EHR System

Job description

Connections Health Solutions seeks a Unit Coordinator to provide essential administrative and clerical support to clinical services. You will oversee registration, insurance verification, office tasks, unit census, and coordination with clinical staff to optimize operations.

The role requires a high school diploma, 1 year of customer service, 3 years of clerical experience, and ability to obtain a notary within 90 days.