Crisis Unit Coordinator — Administrative & Care Support

Socket.dev; King of Prussia (PA); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401k plan with match

Paid time off (PTO) 160 hours annually

Parental leave

Job summary

Connections Health Solutions is seeking a Unit Coordinator to provide essential administrative support to clinical services. You will handle registration, insurance verification, scheduling and coordination with the clinical team to optimize unit operations.

Responsibilities include managing EHR records, coordinating discharges, and maintaining security and visitor protocols in a fast-paced behavioral health setting.

Qualifications

• High School Diploma or Equivalent required or equivalent experience.
• 1 year of exceptional customer service-oriented work experience preferred.
• 3 years of clerical experience required.
• Must be able to become a Notary within 90 days of hire.
• BLS (Basic Life Support) certification must be obtained within seven days of hire.
• Background checks including Child Abuse, FBI, PA State Police are required.
• Vaccination policy requires full vaccination or approved exemption before start date.

Responsibilities

• Register individuals for services in the appropriate episode of care, verify Medicaid eligibility and health plan enrollment.
• Verify insurance and collect required authorizations and release documents; schedule appointments as needed.
• Coordinate with clinical staff to communicate concerns about patient presentation to the appropriate discipline.
• Greet visitors, manage logbook, issue badges and enforce security procedures.
• Oversee and update the episode of care in the EHR; coordinate with inpatient facilities for discharges and transfers.
• Obtain and manage clinical records and communicate with physicians and nursing staff.

Skills

Customer service

Clerical work

Education

High School Diploma or Equivalent

Tools

Electronic Health Record (EHR) systems

Job description

Connections Health Solutions is seeking a Unit Coordinator to provide essential administrative support to clinical services. You will handle registration, insurance verification, scheduling and coordination with the clinical team to optimize unit operations.

Responsibilities include managing EHR records, coordinating discharges, and maintaining security and visitor protocols in a fast-paced behavioral health setting.