Creative Operations Lead: AI-Driven Workflows (Remote)

Zoom

Northern (KY)

Hybrid

USD 98,000 - 226,000

Full time

5 days ago

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Job summary

Zoom is seeking a Senior Creative Workflow Lead to optimize processes for its brand creative marketing teams. You will connect designers, writers, video, and leadership to drive fast, high‑quality outputs while improving efficiency and collaboration across tools like Figma, Jira, and Adobe Creative Cloud.

You will manage complex projects, align stakeholders, and implement AI-powered solutions that scale across the organization.

Qualifications

Bachelor's degree in Design, Technology, Communications, Business, or related field (or equivalent professional experience).
5–8 years in creative operations, management, or related creative role.
Strong understanding of design/workflow concepts and delivery from concept to final output.
Experience aligning multiple teams and stakeholders around goals, timelines, and resources.
Fluency with AI tools, automation, and evolving technologies in creative workflows.

Responsibilities

Manage creative workflows from intake to delivery, including scoping, resourcing, scheduling, and prioritization.
Build relationships across internal teams and external partners, aligning stakeholders to goals and deliverables.
Collaborate with designers to improve processes, remove blockers, and ensure proper inputs and resources.
Develop and implement AI-powered tools and workflows to improve efficiency across the creative org.
Maintain systems in Figma, Jira, and other collaboration platforms to boost visibility and productivity.
Evaluate new AI/creative technologies and integrate them into existing workflows.