Creative Cake Decorator: Customer-Focused & Precise

H.E.B.; Plano (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

H.E.B. in Plano, TX is seeking a Cake Decorator to apply decorating techniques and maintain product quality while following safety guidelines. You will prepare, package, and merchandise fresh pastries daily, ensuring timely presentation on the sales floor.

The role requires 1+ years of experience, strong customer service, and the ability to read and follow production lists and VTAs. You will work in a fast-paced retail bakery environment with strict food safety standards.

Qualifications

• HS Diploma or GED or equivalent required.
• 1+ years of experience - Required.
• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required.
• Strong customer service skills - Required.
• Communication and interpersonal skills - Required.
• Reading and writing skills - Required.
• Planning and organizing skills - Required.
• Completion of Company Orientation - Required.
• Safety training - Required.
• eCommerce Online Ordering training upon hire - Required.

Responsibilities

• Provides superior customer service and takes cake orders with accuracy.
• Applies decorating techniques for cakes and writes on cakes upon request.
• Prepares, packages, and merchandises fresh products daily.
• Reads and executes daily production list through cake flow and ensures quality control.
• Maintains sanitation and adheres to food safety standards.
• Sells with suggestive selling techniques to meet customer needs.

Skills

Customer service

Interpersonal skills

Reading & writing

Planning & organizing

Computer systems

Education

HS Diploma/GED

Tools

POS systems

Label printer

Scales

Job description

H.E.B. in Plano, TX is seeking a Cake Decorator to apply decorating techniques and maintain product quality while following safety guidelines. You will prepare, package, and merchandise fresh pastries daily, ensuring timely presentation on the sales floor.

The role requires 1+ years of experience, strong customer service, and the ability to read and follow production lists and VTAs. You will work in a fast-paced retail bakery environment with strict food safety standards.