Cake Decorator & Customer Experience Specialist

H-E-B; Fort Worth (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

H-E-B in Fort Worth, TX is seeking a Cake Decorator to apply decorating techniques, prepare, package and merchandise bakery items daily, and maintain all department and food safety standards. You will handle cake orders by phone or in person, provide superior customer service, decorate cakes according to VTAs, read production lists, and ensure quality control before the items reach the sales floor.

This role requires 1+ year of experience, HS diploma or GED, and the ability to work in a

Qualifications

• Requires HS diploma or GED.
• Minimum 1 year of cake decorating or related food service experience.
• Knowledge of customer service and able to handle orders.
• Able to operate basic kitchen equipment safely.

Responsibilities

• Provide superior customer service and assist with cake orders.
• Decorate cakes according to VTAs and ensure quality.
• Prepare, package, and merchandise pastries daily.
• Maintain sanitation and follow food safety standards.
• Read production lists and ensure timely display on the sales floor.

Skills

Customer service

Communication

Reading and writing

Planning and organizing

Computer systems & equipment

Education

HS Diploma or GED

Tools

Label machine

Scales

POS system

Job description

H-E-B in Fort Worth, TX is seeking a Cake Decorator to apply decorating techniques, prepare, package and merchandise bakery items daily, and maintain all department and food safety standards. You will handle cake orders by phone or in person, provide superior customer service, decorate cakes according to VTAs, read production lists, and ensure quality control before the items reach the sales floor.

This role requires 1+ year of experience, HS diploma or GED, and the ability to work in a