Creative Cake Decorator & Customer Service Pro

H-E-B; Cedar Park (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

H-E-B in Cedar Park, TX is seeking a Cake Decorator to join our Bakery team. You will apply decorating techniques, prepare and merchandise fresh products, and ensure adherence to food safety standards. The role requires accuracy in taking cake orders by phone or in person and delivering great customer service.

Responsibilities include following daily production lists, using VTAs for quality cakes, and maintaining clean work areas while supporting sales through friendly, efficient service.

Qualifications

• Must be 18+ years old and have HS diploma or GED.
• Experience in customer service or retail preferred.
• Ability to read and write clearly and follow instructions.

Responsibilities

• Take cake orders by telephone or in person with accuracy.
• Apply decorating techniques per VTAs to produce quality cakes.
• Prepare, package, and merchandise fresh product daily.
• Maintain sanitation and food safety standards.
• Follow daily production list and cake flow.

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Interpersonal skills

Computer literacy

Education

HS Diploma or GED

Tools

Label machine

Scales

POS systems

Job description

H-E-B in Cedar Park, TX is seeking a Cake Decorator to join our Bakery team. You will apply decorating techniques, prepare and merchandise fresh products, and ensure adherence to food safety standards. The role requires accuracy in taking cake orders by phone or in person and delivering great customer service.

Responsibilities include following daily production lists, using VTAs for quality cakes, and maintaining clean work areas while supporting sales through friendly, efficient service.