Creative Cake Decorator & Customer Service Expert

H-E-B; Palmview (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

H-E-B in Texas is seeking a Cake Decorator who will apply decorating techniques, maintain product quality, and prepare, package, and merchandise bakery items daily.

You will follow visual training aids, take cake orders, assist customers, and ensure food safety and sanitation standards while supporting sales floor operations and teamwork. This role rewards attention to detail and strong customer service in a fast-paced environment.

Qualifications

• HS diploma or GED required.
• 1+ years of experience preferred.
• Strong customer service and communication skills.
• Reading and writing skills required.
• Ability to plan and organize tasks.

Responsibilities

• Apply decorating techniques per VTAs to produce quality cakes and pastries.
• Take cake orders by phone or in person with accuracy.
• Prepare, package, and merchandise bakery items daily.
• Maintain food safety and sanitation standards in the department.
• Assist customers, answer questions, and promote sales.
• Rotate, label, and present products on the sales floor.

Skills

Customer service

Communication

Reading

Planning

Education

HS Diploma or GED

Job description

H-E-B in Texas is seeking a Cake Decorator who will apply decorating techniques, maintain product quality, and prepare, package, and merchandise bakery items daily.

You will follow visual training aids, take cake orders, assist customers, and ensure food safety and sanitation standards while supporting sales floor operations and teamwork. This role rewards attention to detail and strong customer service in a fast-paced environment.