Creative Cake Decorator: Craft Beautiful Cakes & Service

H-E-B; Rockwall (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

H-E-B in Texas is seeking a Cake Decorator to apply decorating techniques, prepare and merchandise fresh products daily while upholding food safety standards.

You will handle cake orders by phone or in person, provide superior customer service, and maintain overall department quality with attention to detail in decoration, packaging, and setup. This role requires strong communication and teamwork in a fast-paced bakery environment.

Qualifications

• HS Diploma or GED required.
• 1+ years of experience in bakery or cake decorating preferred.
• Strong customer service and communication skills.

Responsibilities

• Provides superior customer service.
• Takes cake orders by phone or in person with high accuracy.
• Answers questions and assists customers with selections.
• Uses suggestive selling to meet customer needs and boost sales.
• Applies decorating techniques to items according to training aids.
• Writes on cakes with icing on request.
• Reads daily production list and ensures timely cake delivery to the showcase.
• Ensures quality control before items reach sales floor.
• Prepares, packages, and merchandises fresh products; maintains sanitation.
• Operates and maintains all equipment safely and follows food safety standards.

Skills

Customer service

Communication

Reading/writing

Planning/organizing

Attention to detail

Education

HS Diploma or GED

Tools

POS systems

Label machine

Scales

Job description

H-E-B in Texas is seeking a Cake Decorator to apply decorating techniques, prepare and merchandise fresh products daily while upholding food safety standards.

You will handle cake orders by phone or in person, provide superior customer service, and maintain overall department quality with attention to detail in decoration, packaging, and setup. This role requires strong communication and teamwork in a fast-paced bakery environment.