CPS Investigations Admin Assistant – Day Shift

Department-of-Family-and-Protective-Services; McKinney (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance 100% for you

Retirement plans

Paid vacation and holidays

Sick leave

Optional dental, vision, and life

Flexible spending accounts

Employee discounts

Job summary

The Texas Department of Family and Protective Services (DFPS) in McKinney, TX, is seeking an Administrative Assistant (CPI INV Unit Admin Asst I) to support the unit supervisor and staff. You will interact with agency personnel and the public.

Key duties include answering phones, routing messages, preparing letters and travel vouchers, data entry into IMPACT, and maintaining case files. This is a full-time, day-shift role with comprehensive benefits and no telework.

Qualifications

• High school diploma or equivalent.
• One year full-time administrative support, general office, clerical or DFPS experience.
• Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience.

Responsibilities

• Answers and screens telephone inquiries; routes messages and records intake information for referrals to caseworkers.
• Prepares correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support unit work.
• Assists staff with office processes and operations including handling equipment problems and mail routing.
• Prepares time and leave forms and travel arrangements; assists with training activities to back-up other unit administrative assistants.
• Maintains a system for progress updates and manages forms, case files and reports.
• Performs data entry into IMPACT and other systems; provides agency information and referrals.
• Works a regular schedule and promotes respect for diversity.

Skills

Office procedures

Microsoft Works

Written communication

Interpersonal skills

Multi-tasking

Independent work

Computer literacy

Education

High school diploma or equivalent

30 semester hours substituted for experience

Tools

Windows

Job description

The Texas Department of Family and Protective Services (DFPS) in McKinney, TX, is seeking an Administrative Assistant (CPI INV Unit Admin Asst I) to support the unit supervisor and staff. You will interact with agency personnel and the public.

Key duties include answering phones, routing messages, preparing letters and travel vouchers, data entry into IMPACT, and maintaining case files. This is a full-time, day-shift role with comprehensive benefits and no telework.