CPS Investigations Support Specialist

Department-of-Family-and-Protective-Services; Fort Worth (TX); On-site; USD 33,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation

Disability coverage

Job summary

Department of Family and Protective Services in Fort Worth is hiring a Human Services Technician to support CPI investigations, transport clients, and supervise visits. The role includes documentation, calendar management, and clerical tasks to maintain unit operations.

The position requires travel up to 75% and a high school diploma or equivalent, with preference for related social services experience and ability to work with diverse families. Competitive benefits accompany the state employment.

Qualifications

• High school diploma or equivalent.
• One year of full-time social services or clerical experience.
• Substitutions: 30 semester hours.
• Willingness to travel up to 75%.

Responsibilities

• Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
• Observes and/or supervises parent and child visits.
• Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
• Maintain outgoing paper and/or electronic appointment calendar for scheduling requests by caseworkers/supervisor.
• Performs other duties as assigned and required to maintain unit operations including clerical tasks.
• Promotes and demonstrates respect for cultural diversity among coworkers and all work-related contacts.
• Attends work regularly in accordance with agency leave policy.

Skills

Transportation to appointments

Supervising visits

Documentation & data entry

Clerical accuracy

Cultural sensitivity

Communication skills

Team collaboration

Office software

Education

High school diploma or equivalent

1-year social services/clerical experience

30 semester hours substitutions

Tools

IMPACT data system

Job description

Department of Family and Protective Services in Fort Worth is hiring a Human Services Technician to support CPI investigations, transport clients, and supervise visits. The role includes documentation, calendar management, and clerical tasks to maintain unit operations.

The position requires travel up to 75% and a high school diploma or equivalent, with preference for related social services experience and ability to work with diverse families. Competitive benefits accompany the state employment.