Court Reminder Assistant & Front Desk Support

The Difference Principle Inc.; Milwaukee (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

The Administrative Assistant serves as the first point of contact for all visitors and callers, greeting guests and directing them as needed. They support the Court Reminders program by making phone reminders and helping clients address barriers to court attendance, in a setting serving individuals with mental health and substance use concerns.

This role requires empathy, composure, strong organizational skills, and professional communication.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience using Microsoft Office (Outlook, Word) and strong written/oral communication.
• Ability to stay organized, multi-task, and maintain a professional demeanor.

Responsibilities

• Act as the first point of contact for office visitors and callers, greeting and directing individuals as needed.
• Assist with the Court Reminders program, providing reminders and helping clients address barriers to court attendance.
• Become familiar with services offered by JusticePoint and assist with other clerical duties as needed.

Skills

Microsoft Office

Professional communication

Attention to detail

Professional demeanor

Spanish fluency

Clerical experience

Education

High School Diploma

Associate degree preferred

Job description

The Administrative Assistant serves as the first point of contact for all visitors and callers, greeting guests and directing them as needed. They support the Court Reminders program by making phone reminders and helping clients address barriers to court attendance, in a setting serving individuals with mental health and substance use concerns.

This role requires empathy, composure, strong organizational skills, and professional communication.