Administrative Assistant / Court Reminder Associate

JusticePoint, Inc.; Milwaukee (WI); Sur place; USD 38 000 - 46 000; Plein temps

Avantages offerts par ce poste

11 Paid holidays

Birthday paid day off

24 hours of personal time

Paid vacation and sick time

Health and dental insurance

Voluntary Accident or Critical Illness

Free vision insurance

Tuition Reimbursement

Free trainings during work hours

Free disability insurance

Free life insurance

Health Savings Account

Flexible Spending Account

401K

Résumé du poste

JusticePoint, Inc. is seeking an Administrative Assistant to be the friendly first point of contact for visitors and callers. You will support the Court Reminders program, help clients overcome attendance barriers, and handle clerical duties while learning the agency’s services.

Ideal candidates are empathetic, organized, and capable of multi-tasking in a fast-paced environment. Bilingual (Spanish) skills are preferred; a valid driver’s license may be required.

Qualifications

• High school diploma or equivalent required; related associate degree preferred.
• Valid driver’s license & auto insurance.
• Pass a pre-employment background check.
• Ascribe to The Difference Principles

Responsabilités

• Greet and direct individuals and guests arriving at the office.
• Direct callers and take/forward messages to staff.
• Assist with the Court Reminders program and help clients problem-solve barriers to court attendance.
• Become versed in the programs and services offered by JusticePoint; assist with other clerical duties as needed.

Connaissances

Microsoft Office

Professional communication

Organizational skills

Attention to detail

Spanish proficiency

Clerical experience

Formation

High school diploma

Associate degree preferred

Description du poste

JUSTICEPOINT is proud to offer a competitive benefits package which prioritizes the physical and mental wellbeing of our staff including:

• 11 PAID holidays each year
• PAID day off for your birthday
• 24 hours of personal time
• PAID vacation and sick time
• Affordable health and dental insurance including voluntary Accident or Critical Illness plans
• FREE vision insurance
• Tuition Reimbursement
• Career growth through FREE trainings during work hours including trainings that satisfy Continuing Education Units for licensing requirements
• FREE disability insurance
• FREE life insurance
• Health Savings Account, Flexible Spending Account, 401K

The Administrative Assistant fulfills an instrumental role as the first point of contact for all individuals entering the office or contacting the agency. They assist with the Court Reminders program which includes providing telephone reminders and helping clients problem solve barriers that may impact attendance at mandatory court hearings. Individuals served by the agency often experience mental health and/or substance abuse disorders and this position requires an individual who is empathetic, compassionate, and composed.

The Administrative Assistant will greet and direct individuals and guests when they arrive to the office; direct callers as appropriate (including taking and forwarding messages to staff); assist with the Court Reminders program, including helping clients problem-solve barriers in reporting to court; become versed in the programs and services offered by JusticePoint; assist with other clerical duties as needed.

Competencies:

• Working knowledge of Microsoft Office (including Outlook, Word)
• Ability to communicate professionally & accurately, both orally and written
• Organized, attentive to detail, ability to multi-task, work independently
• Ability to maintain a professional, respectful demeanor with clients, guests, and colleagues
• Fluency in Spanish, spoken and written, preferred
• Prior clerical or reception experience preferred

Requirements:

• High school diploma or equivalency required; related associate degree preferred
• Valid driver’s license and automobile with insurance
• Pass a pre-employment background check
• Ascribe to & champion The Difference Principles

Full-time; Monday-Friday, 8am-4:30p, salary w/benefits

JUSTICEPOINT IS AN EQUAL OPPORTUNITY EMPLOYER.