Administrative Assistant/Court Reminder Associate-Milwaukee County

Sirona Recovery Inc.; Milwaukee (WI); Sur place; USD 38 000 - 46 000; Plein temps

Résumé du poste

JusticePoint is seeking an Administrative Assistant to serve as the first point of contact for the office, greet visitors, and manage calls. The role supports the Court Reminders program and helps clients problem-solve barriers to attendance at court hearings.

Responsibilities include directing guests, learning about JusticePoint programs, and performing other clerical duties as needed. Fluency in Spanish is preferred, and prior clerical or reception experience is a plus.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Valid driver’s license and auto insurance required.
• Pre-employment background check required.
• Ascribe to The Difference Principles.

Responsabilités

• Be the first point of contact for visitors and callers.
• Greet and direct individuals and guests upon arrival.
• Assist with the Court Reminders program and help clients report to court.
• Become versed in JusticePoint programs and services.
• Assist with other clerical duties as needed.

Connaissances

Professional communication

Multitasking

Detail-oriented

Customer service

Spanish language

Clerical experience

Reception experience

Formation

High school diploma or equivalent

Associate degree (preferred)

Outils

Microsoft Office

Outlook

Word

Description du poste

The Administrative Assistant fulfills an instrumental role as the first point of contact for all individuals entering the office or contacting the agency. They assist with the Court Reminders program which includes providing telephone reminders and helping clients problem solve barriers that may impact attendance at mandatory court hearings. Individuals served by the agency often experience mental health and/or substance abuse disorders and this position requires an individual who is empathetic, compassionate, and composed.

The Administrative Assistant will greet and direct individuals and guests when they arrive to the office; direct callers as appropriate (including taking and forwarding messages to staff); assist with the Court Reminders program, including helping clients problem-solve barriers in reporting to court; become versed in the programs and services offered by JusticePoint; assist with other clerical duties as needed.

• Working knowledge of Microsoft Office (including Outlook, Word)
• Ability to communicate professionally & accurately, both orally and written
• Organized, attentive to detail, ability to multi-task, work independently
• Ability to maintain a professional, respectful demeanor with clients, guests, and colleagues
• Fluency in Spanish, spoken and written, preferred
• Prior clerical or reception experience preferred

Requirements:

• High school diploma or equivalency required; related associate degree preferred
• Valid driver’s license and automobile with insurance
• Pass a pre-employment background check
• Ascribe to & champion The Difference Principles