Court Operations Lead — Complex Case Processing

The State of New Hampshire; Brentwood (NH); On-site; USD 41,000 - 49,000; Full time

Job summary

The State of New Hampshire, Judicial Branch, 10th Circuit Court in Brentwood is seeking a Senior Court Operations Specialist to coordinate and oversee complex court operations. This advanced role serves as an expert in case processing and court procedures and guides staff to ensure efficient, accurate operations.

Responsibilities include supervising daily court operations, reviewing complex filings, training staff, and driving process improvements.

Qualifications

• Graduation from high school or equivalent
• Two (2) years of customer service experience, or court clerical, legal, with demonstrated responsibility in case processing or court operations or an equivalent combination of education and experience demonstrating the required knowledge, skills, and abilities.

Responsibilities

• Oversee and coordinate daily court operations, ensuring compliance with court rules, policies, and procedures
• Process and review complex case filings, ensuring accuracy, completeness, and timeliness
• Serve as a subject matter expert on case management systems, court procedures, and legal documentation
• Provide guidance, training, and support to Court Operations Specialists and clerical staff
• Assist in developing and implementing operational policies, procedures, and best practices
• Monitor case flow and identify process improvement opportunities to enhance efficiency and service delivery
• Prepare and analyze reports, statistical data, and operational metrics for management review
• Coordinate courtroom scheduling, calendars, and case assignments
• Serve as a liaison with judges, attorneys, law enforcement, and the public on procedural matters
• Resolve escalated customer service issues and complex inquiries
• Assist with special projects, system upgrades, and statewide initiatives

Skills

Court operations knowledge

Organizational skills

Communication skills

Analytical thinking

Multi-tasking

Data entry

Education

High school diploma or equivalent

Tools

Office software

Job description

The State of New Hampshire, Judicial Branch, 10th Circuit Court in Brentwood is seeking a Senior Court Operations Specialist to coordinate and oversee complex court operations. This advanced role serves as an expert in case processing and court procedures and guides staff to ensure efficient, accurate operations.

Responsibilities include supervising daily court operations, reviewing complex filings, training staff, and driving process improvements.