Cosmetics Counter Manager & Beauty Team Leader

Macy's, Inc.; Los Angeles (CA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

401(k) match

Paid time off

Job summary

Macy's, Inc. is seeking a Counter Manager to lead a dynamic team of Beauty Advisors and manage all aspects of a cosmetics brand. You will deliver personalized consultations, expert product application, and build lasting relationships with customers.

You will drive sales, analyze performance, and collaborate with vendors and store leadership to grow the business. You will oversee stock presentation, hygiene standards, and a polished brand experience while coaching the team to Finish Strong and

Qualifications

• 3–5 years of relevant retail, beauty, or leadership experience preferred.
• Flexible availability, including days, evenings, weekends and holidays.
• Ability to communicate effectively with customers, co-workers and supervisors.

Responsibilities

• Deliver exceptional customer service through personalized consultations and expert product knowledge.
• Build lasting client relationships and drive client development through outreach and follow-up.
• Review and analyze daily, weekly, monthly and annual sales results to grow business.
• Plan and execute in-store and vendor-led events to drive traffic and engagement.
• Maintain brand standards, merchandising, hygiene, and stock replenishment.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.

Skills

Customer service

Leadership

Sales

Merchandising

Communication

Tools

Cash register

Job description

Macy's, Inc. is seeking a Counter Manager to lead a dynamic team of Beauty Advisors and manage all aspects of a cosmetics brand. You will deliver personalized consultations, expert product application, and build lasting relationships with customers.

You will drive sales, analyze performance, and collaborate with vendors and store leadership to grow the business. You will oversee stock presentation, hygiene standards, and a polished brand experience while coaching the team to Finish Strong and