Beauty Counter Lead

Macy's, Inc.; Sarasota (FL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Eight paid holidays

Career development

Job summary

Macy's, Inc. is seeking a Counter Manager to lead a dynamic team of Beauty Advisors, manage a cosmetics brand, and deliver personalized consultations. You will drive sales, cultivate a loyal client base, and partner with store leadership to grow the business.

You’ll oversee stock, merchandising, and team performance to maintain a polished brand experience, while achieving sales goals and delivering exceptional service in a fast-paced retail environment.

Qualifications

• Leadership experience guiding teams in a retail setting.
• Strong customer service and relationship-building skills.
• Solid product knowledge and ability to educate customers.

Responsibilities

• Deliver exceptional customer service through consultations and product knowledge.
• Build lasting client relationships and drive development via outreach and follow-up.
• Review sales performance and implement strategies to grow results.
• Plan and execute in-store/vendor events to drive traffic.
• Maintain brand standards through merchandising, hygiene, and stock replenishment.

Skills

Leadership

Customer service

Product knowledge

Sales-driven

Tools

POS system

Cash register

Job description

Macy's, Inc. is seeking a Counter Manager to lead a dynamic team of Beauty Advisors, manage a cosmetics brand, and deliver personalized consultations. You will drive sales, cultivate a loyal client base, and partner with store leadership to grow the business.

You’ll oversee stock, merchandising, and team performance to maintain a polished brand experience, while achieving sales goals and delivering exceptional service in a fast-paced retail environment.