Copy & Mail Center Operations Coordinator

Ricoh USA, Inc.; Philadelphia (Philadelphia County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Tuition assistance

Paid vacation

Paid holidays

Job summary

Ricoh USA, Inc. is seeking a Field Representative II to support daily MS operations across locations, including copy production, mail handling, and reception tasks. You will help maintain logs, reports, and site procedures while assisting during start-ups and vacations.

Strong organizational and customer service skills are essential. Responsibilities include data collection for management reports, coordinating work assignments, and basic troubleshooting of copier and mailroom equipment.

Qualifications

• Requires high school diploma plus 6-12 months of related work experience.
• Requires a valid, violation-free driver's license and reliable transportation.
• Experience with multifunction devices/copiers and bindery equipment is expected.
• Experience with postage meters and related equipment is required.

Responsibilities

• Assist Site Manager in improving processes and procedures.
• Maintain site procedure guides, forms and logs as directed.
• Collect data for Monthly Management Reports.
• Order paper, toner, and supplies as directed.
• Perform mailroom and copy center functions and basic equipment troubleshooting.
• Support coordination of work assignments to meet deadlines.

Skills

Copy/print production

Mailroom equipment troubleshooting

Copy/print equipment troubleshooting

Organization

Customer service

Education

High School Diploma

Tools

MFD/Copiers

Paper cutter

Hole punch

Bindery equipment

Jogger

Tape machine

Electric stapler

Scales

Collators

Postage meter

Job description

Ricoh USA, Inc. is seeking a Field Representative II to support daily MS operations across locations, including copy production, mail handling, and reception tasks. You will help maintain logs, reports, and site procedures while assisting during start-ups and vacations.

Strong organizational and customer service skills are essential. Responsibilities include data collection for management reports, coordinating work assignments, and basic troubleshooting of copier and mailroom equipment.