Coordinated Entry Specialist

Diocese of Wheeling-Charleston; Wheeling (WV); On-site; USD 60,000 - 75,000; Full time

Job summary

Diocese of Wheeling-Charleston is seeking a Coordinated Entry Coordinator to oversee CE operations across five counties, aligning access, assessment, prioritization, and referrals for housing resources.

You will maintain CE policies, standardize intake, and work with partners to reduce rural access barriers while safeguarding client confidentiality. This role emphasizes data integrity, accurate reporting, and collaboration with local agencies to end homelessness.

Qualifications

• Bachelor’s degree or equivalent experience (substitution allowed).
• Experience with HMIS or similar client data system.
• Experience facilitating multi-agency meetings and/or case conferencing.
• Valid driver’s license, reliable transportation, and auto insurance meeting agency requirements.
• Ability to pass required background checks.

Responsibilities

• Manage daily Coordinated Entry operations including access, assessment, prioritization and referral for all CoC/ ESG resources.
• Maintain and update CE policies and procedures; present revisions to CoC Board for approval.
• Monitor housing vacancies and match prioritized households to available units in a timely manner.
• Recruit and support CE access points across five counties; standardize intake, screening and referral practices.
• Identify and reduce access barriers in rural areas (transportation, technology, after-hours).
• Coordinate CE with 211, street outreach, DV, youth, veteran services while protecting survivor confidentiality.
• Oversee standardized assessment tool use and trauma-informed administration.
• Ensure equity-focused prioritization across populations and counties; monitor outcomes.
• Support diversion and prevention screening at entry.
• Maintain by-name list and facilitate regular case conferencing; gather updates from partners.
• Enter CE data in HMIS and produce regular performance reports.
• Support PIT, HIC, LIS and System Performance Measures tasks.
• Train staff on CE policies; provide ongoing technical assistance; serve as CE primary contact.
• Monitor partner compliance with CE policies and HUD requirements.
• Lead annual CE evaluation with feedback from lived experience; recommend improvements.
• Track CE grievances and appeals per CoC policy.
• Staff CE committee and report to CoC Board; contribute to annual NOFO and gaps analysis.

Skills

HMIS experience

Facilitating multi-agency meetings

Driver’s license

Background checks

Education

Bachelor’s degree in social work, human services, public administration, or related field

Job description

Diocese of Wheeling-Charleston is seeking a Coordinated Entry Coordinator to oversee CE operations across five counties, aligning access, assessment, prioritization, and referrals for housing resources.

You will maintain CE policies, standardize intake, and work with partners to reduce rural access barriers while safeguarding client confidentiality. This role emphasizes data integrity, accurate reporting, and collaboration with local agencies to end homelessness.