Coordinated Entry (CE) Coordinator

Community Action Pioneer Valley; Greenfield (MA); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Retirement Plan

Flexible Spending Plans

Vision Insurance

Long-Term Disability Insurance

Sick

Vacation

Float time

12.5 paid Holidays

Job summary

The Coordinated Entry (CE) Coordinator position at Community Action Pioneer Valley provides leadership for a trauma-informed, equity-focused CE system across Berkshire, Franklin, Hampshire Counties and the North Quabbin region. The role oversees daily operations, monitoring, and continuous improvement of Coordinated Entry, collaborating with providers, agencies, and community partners.

The ideal candidate has at least 4 years in human services with data entry experience and a commitment to

Qualifications

• At least 4 years of experience in human services serving low-income individuals or families.
• Experience in an office setting including data entry duties.
• Knowledge of trauma-informed approaches and equity-centered service delivery.

Responsibilities

• Lead and coordinate the Coordinated Entry system across multiple counties and North Quabbin region.
• Monitor implementation, performance, and continuous improvement of the CE process.
• Provide training and technical assistance to partners and stakeholders; ensure HUD/CoC compliance.

Skills

Leadership

Coordination

Data Entry

Trauma-informed

Equity-focused

HMIS

Training

Technical assistance

Stakeholder engagement

Tools

HMIS

Job description

Coordinated Entry (CE) Coordinator (Greenfield)

The Coordinated Entry (CE) Coordinator provides leadership and coordination for the Three County CoC’s person-centered, trauma-informed, and equity-focused Coordinated Entry System across Berkshire, Franklin, and Hampshire Counties and the North Quabbin region.

The coordinator oversees day-to-day operations, implementation, monitoring, and continuous improvement of Coordinated Entry; supports effective and equitable access to housing resources; facilitates case conferencing; provides training and technical assistance; and works closely with providers, housing partners, people with lived experience, government agencies, and community stakeholders to identify and address system barriers. The position uses data, stakeholder feedback, HMIS, and best practices to strengthen system performance and housing outcomes while ensuring compliance with HUD and CoC requirements.

The CE Coordinator reports directly to the Program Director and works collaboratively with the Compliance Manager and other CoC staff, exercising independent judgment, initiative, and problem-solving skills to support an effective, equitable, and responsive Coordinated Entry System.

The ideal candidate will have at least 4 years’ experience in human services working with low-income individuals or families and vulnerable populations; experience in an office setting including data entry. This is a 37.5 hour a week position.Pay range $23.75 to $25.21/hr.

Community Action offers a supportive work environment, outstanding benefits, training, professional development and outstanding benefits.

• Health Insurance
• Dental Insurance
• Retirement Plan
• Flexible Spending Plans
• Vision Insurance
• Long-Term Disability Insurance
• Sick
• Vacation
• Float time
• 12.5 paid Holidays

Community Action is a qualifying employer for the Public Service Loan Forgiveness program.

Community Action is committed to a diverse workforce. AA/EOE/ADA