Coordinated Entry Manager - Housing Access & Equity

Diocese Of Wheeling; Wheeling (WV); On-site; USD 40,000 - 60,000; Full time

Job summary

The Diocese of Wheeling seeks a Coordinated Entry Operations Coordinator to lead CE activities across five counties, coordinating access, assessment, and referrals for CoC/ESG housing resources. You will standardize intake and ensure trauma‑informed practices in a rural setting with diverse populations.

You will collaborate with shelters, health systems, schools, libraries, faith communities, and public agencies to reduce barriers, improve equity, and ensure timely placements.

Qualifications

• Bachelor’s degree in social work, human services, public administration, or related field; equivalent experience may substitute.
• Experience with HMIS or a comparable client data system.
• Experience facilitating multi-agency meetings and/or case conferencing.
• Valid driver’s license, reliable transportation, and auto insurance meeting agency requirements.
• Ability to pass required background checks.

Responsibilities

• Coordinate CE operations across agencies and entry points to ensure accurate referrals and timely housing placements.
• Maintain and update CE policies, procedures, and written standards; present revisions for approval.
• Monitor housing vacancies and match prioritized households to available units.
• Recruit and support CE access points across counties (shelters, outreach, health systems, schools, libraries, faith communities, public agencies).
• Standardize intake, screening, and referral practices for consistency at every entry point.
• Identify and reduce barriers to access, including transportation and after-hours availability.
• Coordinate CE with partners (211, outreach, DV providers, youth and veteran services) and protect survivor confidentiality.
• Oversee use of the CoC’s assessment tool and ensure trauma-informed administration.
• Ensure equity in prioritization standards and outcomes across populations and counties.
• Support diversion and prevention screening at the point of entry.

Skills

HMIS experience

Case conferencing

Driver's license

Education

Bachelor’s degree in social work or related field

Equivalent experience

Tools

HMIS software

Job description

The Diocese of Wheeling seeks a Coordinated Entry Operations Coordinator to lead CE activities across five counties, coordinating access, assessment, and referrals for CoC/ESG housing resources. You will standardize intake and ensure trauma‑informed practices in a rural setting with diverse populations.

You will collaborate with shelters, health systems, schools, libraries, faith communities, and public agencies to reduce barriers, improve equity, and ensure timely placements.