Housing Access Specialist (Coordinated Entry)

Chelan County Comunty Development Dept.; Wenatchee (WA); On-site; USD 47,000 - 61,000; Full time

Job summary

Chelan County Comunty Development Dept. is seeking an Administrative Specialist for the Coordinated Entry program.

You will be the first contact for households, enroll clients in the Coordinated Entry System, and perform critical administrative tasks to connect families with housing resources. Responsibilities include answering calls, processing applications, maintaining contact lists, and ensuring confidentiality.

Qualifications

• Requires high school diploma or equivalent and experience in public or community settings.
• Experience with Microsoft Office (Outlook, Excel, Word) is required.
• Trauma-informed care or related training is preferred.
• Spanish language ability is preferred but not required.

Responsibilities

• Answer CE line and greet clients at front desk.
• Enroll households in Coordinated Entry System and conduct assessments.
• Maintain HMIS data entry and client confidentiality.
• Make referrals to programs and conduct warm hand-offs as needed.
• Support daily CE operations and data management.

Skills

Microsoft Outlook

Excel

Word

Trauma-informed care

Spanish bilingual

Independent work

Education

High school diploma or equivalent

Associate's or Bachelor's degree (preferred)

Job description

Chelan County Comunty Development Dept. is seeking an Administrative Specialist for the Coordinated Entry program.

You will be the first contact for households, enroll clients in the Coordinated Entry System, and perform critical administrative tasks to connect families with housing resources. Responsibilities include answering calls, processing applications, maintaining contact lists, and ensuring confidentiality.