Contractor Onboarding & Compliance Lead

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. in Miami seeks a detail-oriented coordinator to manage the full non-employee lifecycle—from intake and onboarding to extensions and offboarding—for contractors.

You will ensure correct classification and compliance and coordinate with Legal, HR, Finance, and vendors. Role requires experience with onboarding, offboarding, credentialing, and compliance processes; familiarity with Workday and ServiceNow is a plus.

Qualifications

• 2+ years of experience coordinating contingent workforce programs.
• Familiarity with onboarding, offboarding, credentialing, and compliance processes.
• Technology, hospitality, or travel industry experience is a plus.

Responsibilities

• Manage end-to-end non-employee lifecycle: intake, classification, onboarding, maintenance, extensions, and offboarding.
• Validate worker classification with Legal and HR to prevent misclassification and co-employment risk.
• Coordinate with Finance, Supply Chain, and Legal; complete contingent worker contracts in Workday.
• Ensure required training and NDAs are assigned and completed before access is granted; track completion.
• Own access provisioning/deprovisioning in coordination with Access Management teams.
• Maintain non-employee data records: start/end dates, sponsor/supervisor, vendor, tenure, renewal/expiration dates.
• Support User Access Reviews (UARs) and tenure reviews; trigger extensions or conversions as needed.
• Serve as primary contact for hiring managers and vendor accounts on onboarding questions.
• Ad-hoc reporting as needed.

Skills

Workflow management

Attention to detail

Documentation & metrics

Communication skills

Teamwork

Education

Associate's degree

Tools

Workday

ServiceNow

Job description

Norwegian Cruise Line Holdings Ltd. in Miami seeks a detail-oriented coordinator to manage the full non-employee lifecycle—from intake and onboarding to extensions and offboarding—for contractors.

You will ensure correct classification and compliance and coordinate with Legal, HR, Finance, and vendors. Role requires experience with onboarding, offboarding, credentialing, and compliance processes; familiarity with Workday and ServiceNow is a plus.