Crew Onboarding & Compliance Specialist

Norwegian Cruise Line; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Norwegian Cruise Line in Miami, FL is seeking an Onboarding Administrator to guide shipboard candidates through the pre-employment process and enter data accurately in the SuccessFactors system.

The role requires strong organizational and communication skills, with a focus on handling sensitive information, document review, and coordinating with medical teams to meet USCG requirements for crew.

Qualifications

• High School Diploma required.
• 1 year of experience in business/administrative roles.
• Six months handling candidate information and appointment setting preferred.
• Cruise line experience related to staffing is strongly preferred.

Responsibilities

• Maintain and update applicant information and status in SuccessFactors.
• Review applicant documents including passports and licenses.
• Prepare onboarding folders and ensure security of sensitive information.
• Send required applications and authorization letters via DocuSign to new hire candidates.
• Request background checks for new hire candidates.
• Coordinate medical appointments for new hire candidates and verify compliance.

Skills

Interpersonal skills

Organizational skills

English communication

Education

High School Diploma

Tools

Microsoft Office Suite

Outlook

Word

Excel

Job description

Norwegian Cruise Line in Miami, FL is seeking an Onboarding Administrator to guide shipboard candidates through the pre-employment process and enter data accurately in the SuccessFactors system.

The role requires strong organizational and communication skills, with a focus on handling sensitive information, document review, and coordinating with medical teams to meet USCG requirements for crew.