Contingent Workforce Programs Lead

NCL Bahamas Ltd.; Miami (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a professional to manage the end-to-end non-employee lifecycle, including onboarding, maintenance, extensions and offboarding of contractors.

You’ll ensure correct classification, compliance, training, and access provisioning in Workday and ServiceNow. Collaborating with Legal, HR, Finance, and Supply Chain, you will drive consistency, accuracy and timely contract execution, while tracking data and supporting access reviews.

Qualifications

• Associate's degree required; field not specified.
• 2+ years of contingent workforce program coordination experience.
• Familiarity with onboarding, offboarding, credentialing and compliance.
• Experience in technology, hospitality, or travel industries is a plus.

Responsibilities

• Manage end-to-end non-employee lifecycle in Workday and ServiceNow.
• Validate worker classification at intake with Legal and HR.
• Coordinate with Finance, Supply Chain and Legal on contracts and SOWs.
• Ensure training and NDAs are assigned/completed before access.
• Own access provisioning/deprovisioning with Access Management teams.
• Maintain non-employee data: start/end dates, vendor, tenure, renewals.
• Support User Access Reviews and tenure-based triggers.
• Serve as main point of contact for hiring managers and vendor leads.
• Provide ad-hoc reporting as needed.

Skills

Workday

ServiceNow

Contracting processes

Attention to detail

Stakeholder collaboration

Education

Associate's degree

Tools

MSP/Contractor classification systems

Job description

Norwegian Cruise Line Holdings Ltd. is seeking a professional to manage the end-to-end non-employee lifecycle, including onboarding, maintenance, extensions and offboarding of contractors.

You’ll ensure correct classification, compliance, training, and access provisioning in Workday and ServiceNow. Collaborating with Legal, HR, Finance, and Supply Chain, you will drive consistency, accuracy and timely contract execution, while tracking data and supporting access reviews.