Contract Support Specialist - Finance & Operations

CBRE Group, Inc.; Saint Paul (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support Associate to provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. You will help ensure contractual requirements are fulfilled and service delivery remains on plan.

Responsibilities include responding to client inquiries, understanding contract scope, coordinating and onboarding vendors, reviewing invoices, and assisting with health, safety, and financial reporting to support operations.

Responsibilities

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

Job description

CBRE Group, Inc. is seeking a Contract Support Associate to provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. You will help ensure contractual requirements are fulfilled and service delivery remains on plan.

Responsibilities include responding to client inquiries, understanding contract scope, coordinating and onboarding vendors, reviewing invoices, and assisting with health, safety, and financial reporting to support operations.