Contract Support & Billing Specialist

CBRE Group, Inc.; Memphis, Northern (TN, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

CBRE Group, Inc. is seeking a Contract Support to provide operational and financial support to the Account Leader and team on a client account. You will ensure contractual requirements are delivered and support billing, invoicing, and reporting processes.

Responsibilities include handling client inquiries, coordinating vendors, processing invoices and purchase orders, and maintaining accurate financial data and safety documentation in a fast-paced facility management environment.

Qualifications

• Authorized to work in the United States without visa sponsorship.
• High School Diploma or GED with 3-4 years of job-related experience.
• Advanced knowledge of Microsoft Office products.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills.
• Ability to evaluate and communicate unusual and/or complex content concisely.

Responsibilities

• Respond to client inquiries and concerns, ensuring prompt service and follow-ups.
• Understand the contract scope and ensure work is carried out accordingly.
• Propose cost-saving initiatives to achieve customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works, and manage subcontractor paperwork.
• Review invoices and ensure accurate cost center coding.
• Coordinate billing, calculate margins, and submit invoices to clients.
• Work with site teams and head office to process quotations and purchase orders.
• Review and approve maintenance invoices and projects per contract.
• Respond to inquiries on financial reports (Accounts Receivable, Payable, POs).
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in Health & Safety compliance and maintain QHSE documentation.
• Gather/analyze data to resolve complex issues; propose new methods if needed.
• Recommend enhancements to current procedures to boost team efficiency.

Skills

Advanced math skills

Organizational skills

Strong communication

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office (Word Excel Outlook PowerPoint)

Job description

CBRE Group, Inc. is seeking a Contract Support to provide operational and financial support to the Account Leader and team on a client account. You will ensure contractual requirements are delivered and support billing, invoicing, and reporting processes.

Responsibilities include handling client inquiries, coordinating vendors, processing invoices and purchase orders, and maintaining accurate financial data and safety documentation in a fast-paced facility management environment.